Returns & Warranty
Last updated: November 2026
1. Check Before You Pay
Please inspect your gadget in person or confirm its details with us on WhatsApp before payment, including model, storage, condition and accessories included.
2. Returns
- Returns must be made within three (3) days of the date of purchase. Requests made after this period will not be accepted.
- The item must be returned in the same condition, with all accessories and packaging where possible.
- Items damaged through misuse, water, drops or unauthorised repairs are not eligible for return.
3. Warranty
- Eligible products carry a warranty against manufacturing or hardware faults.
- The warranty becomes void if the goods are no longer in the same condition in which they were sold.
- This includes physical damage, liquid damage, software tampering, unauthorised repairs or opening of the device.
- Please keep your receipt or order confirmation as proof of purchase.
4. Refunds and Replacements
Where a return is approved, we will offer a replacement, repair or refund, depending on the issue and stock availability. We will confirm the outcome with you on WhatsApp.
5. How to Make a Claim
Contact us on WhatsApp at 09070797962 with your name, the item purchased and a description of the problem. You can also visit us at 38A Saint Michaels Road, Aba, Abia State, Nigeria.